Frequently Asked Questions
Everything you need to know about your Hubman and Chubgirl experience.
When will my order ship?
Most orders are processed within 3-5 business days. Once shipped, you will receive a tracking number via email to follow your package's journey.
Do you offer international shipping?
Yes, we ship our products worldwide! Shipping costs and delivery times vary depending on your location and will be calculated at checkout.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you can return unused items in their original packaging within 30 days of delivery for a full refund.
How can I track my package?
Once your order is dispatched, an email containing a tracking link will be sent to the address provided. You can also track your order through our website's 'Track Order' page.
Are the products made with high-quality materials?
Absolutely. We pride ourselves on using premium fabrics for our apparel and high-grade materials for our stationery to ensure durability and comfort.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.